WhatsApp group
Best for quick setup questions, installation help, screenshots, and practical advice from the community.
Join the groupSupport
Get FloPOS help without needing GitHub.
Restaurant operators should not have to learn developer tools just to ask a question. Contact us on WhatsApp, email us, join the WhatsApp community, or use GitHub if you are reporting a technical issue.
Contact optionsCodify Apps Private Limited
WhatsAppFloPOS WhatsApp group
FastEmailsupport@codify.tech
DetailedCommunityOpen the WhatsApp group
GroupChoose your route
Support channels for restaurant teams, not just developers.
Use the channel that matches the kind of help you need. For international users, WhatsApp and email are the easiest starting points.
Email support
Best for longer questions, country-specific needs, printer details, business enquiries, and follow-up context.
Email supportWhatsApp community
Best for operators who want peer help, setup notes, announcements, release updates, and practical restaurant usage discussions.
Open the groupInternational users
Not every user wants GitHub. That is fine.
For non-technical restaurant owners, the best support path is WhatsApp first, email second, documentation third. GitHub is still useful for developers, repeatable bug reports, and source-code work.
When you message us, include your country, restaurant type, operating system, installation method, printer model if relevant, and what you were trying to do. A screenshot often saves ten messages.
WhatsAppQuick questions
EmailDetailed help
DocsSelf-serve setup
GitHubTechnical issues
For developers
Use GitHub when the problem needs technical detail.
Bug reports, reproducible crashes, code changes, release packaging, and contribution discussions work best in the public issue tracker.
Report an issue
Include version, OS, hardware, exact steps, screenshots, and expected behavior.
Open GitHub issuesRead docs
Start with installation, menu setup, backups, printing, and security guides before going live.
Read documentationTroubleshooting
Printer failures on Windows, macOS, and Linux, plus what to do if the app will not start.
Troubleshooting guideContribute
Improve docs, test hardware, translate content, report restaurant workflows, or submit focused pull requests.
Contributing guideFAQ
Common questions
I am not technical. How do I get help?
Open Help & Support in FloCafe to choose the problem type, preview the diagnostic payload, and send a request. Requests queue offline, retry automatically, and show a support code after delivery. You can also use WhatsApp or email support@codify.tech without a GitHub account.
Can I join a community without GitHub?
Yes. Open the WhatsApp group directly from this site. GitHub remains available for developers and detailed bug reports.
What should I include when asking for help?
Share your country, restaurant type, operating system, FloPOS version, what you are trying to do, screenshots if possible, and any printer or hardware details.
Who operates the support channels?
FloPOS support and community contact are operated by Codify Apps Private Limited.
No sales call. No card.
Download FloCafe and start serving
Install it, load a real menu, and run a full service before you trust it with a Friday night.