FloCafe Knowledge Base · v3.13.13
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Guided Onboarding
Role-Based Learning Paths
Structured learning journeys tailored for every member of your team from owner to line cook.
Your First Day with FloCafe
From downloading and installing to first launch, owner PIN setup, adding your first coffee, and printing your first receipt.
Set Up Table Service & Dining Rooms
Design your floor plan with multiple areas, assign table capacities, seat guests, and manage live dine-in orders.
Connect Receipts & Kitchen Printers
Set up thermal USB and network Ethernet printers, configure 80mm ESC/POS paper, and enable the cash drawer kick pulse.
Automate Inventory & Recipes
Record stock for beans, dairy, and cups, build recipes for menu drinks, and watch stock automatically deplete on every sale.
Set Up Your Team & Security PINs
Create staff accounts, configure role permissions for managers and cashiers, set up fast login PINs, and understand manager override security.
Operate Kitchen Display System
Pair kitchen screens on port 3002, route coffee items to Barista and food items to Kitchen, and transition ticket statuses in real time.
Connect Waiter Mobile Devices
Run the companion Server App on waitstaff smartphones or tablets over local WiFi without internet.
Local Network Architecture
How FloCafe Connects Your Restaurant
FloCafe turns your main counter workstation into a high-speed local hub. All secondary stations communicate over your local Wi-Fi router with zero cloud dependency:
- Port 3001: FloCafe Core POS & Express API authority.
- Port 3002: Real-time Kitchen Display System (WebSocket).
- Port 3003: Mobile Server App for table ordering.
- Port 9100: Direct raw ESC/POS thermal printer socket.
Explore Documentation
Browse by Topic
Explore 50+ illustrated guides covering every feature, setting, and operational workflow in FloCafe.
Getting Started
First launch, initial store wizard, owner account, and taking your first sale.
Products & Menu
Categories, products, sizing variants, add-on groups, and CSV import/export.
Point of Sale & Orders
Taking counter and dine-in orders, modifiers, discounts, payments, and refunds.
Tables & Dine-In
Floor plans, table management, guest seating, moving orders, and bill printing.
Kitchen Display System
KDS setup, station routing, category assignments, and order status bumping.
Server Companion App
Mobile ordering on waiter phones and tablets over the local network (:3003).
Customer Display
Live counter order-status board showing preparing and ready orders.
Printers & Receipts
Thermal receipt printers (USB & Network), kitchen routing, logos, and cash drawers.
Inventory & Recipes
Supplies ledger, units of measure, recipes, and automatic stock depletion.
Staff & Security
User roles (Owner, Manager, Cashier, Server, Chef), PINs, and permissions.
Customers & Loyalty
Customer directory, purchase history, and automated points-based loyalty.
Cash Management
Opening shift float, pay-ins, pay-outs, cash drops, shift closing, and reconciliation.
Reports & Accounting
Sales dashboard, revenue analytics, operating expenses, and financial CSV exports.
Backups & Recovery
Local database backups, automatic snapshot recovery, and Google Drive cloud backups.
Settings & Integrations
Store profile, currency formatting, Canadian/global tax packs, and WhatsApp receipts.
Troubleshooting & FAQs
Interactive diagnostic decision trees, offline recovery, and diagnostic log collection.
Preguntas frecuentes
Dudas comunes
Where should a new restaurant owner start?
Begin by installing FloCafe on your main counter computer, run the Store Setup Wizard to configure your local currency and Canadian or global tax settings, add 3-5 core menu items, and perform a complete test cash transaction before setting up secondary KDS screens or receipt printers.
Does FloCafe require an internet connection for daily service?
No. FloCafe is 100% offline-first. Order taking, kitchen display communication, receipt printing, cash drawer pops, and daily shift closings operate entirely on your local network using an embedded SQLite database. Internet is only used for optional features like Google Drive cloud backups or WhatsApp digital receipts.
Can servers use phones or tablets to take orders at tables?
Yes. FloCafe includes the built-in Server Companion App on port :3003. Any smartphone or tablet connected to your café Wi-Fi can open the companion app in a mobile browser without installing anything from an app store.
What thermal receipt printers are supported?
FloCafe natively drives standard 58mm and 80mm ESC/POS thermal printers connected via USB, Ethernet LAN, or Wi-Fi. It uses direct raw ESC/POS commands for instant printing and cash drawer firing.
How do I restore my store data if a computer fails?
FloCafe generates automated local database backups on every shift close and application launch. To restore, install FloCafe on your replacement computer and import your latest backup file (.sqlite or .db) in Settings > Backups & Recovery.
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