Support

Get FloPOS help without needing GitHub.

Restaurant operators should not have to learn developer tools just to ask a question. Contact us on WhatsApp, email us, join the WhatsApp community, or use GitHub if you are reporting a technical issue.

Contact optionsCodify Apps Private Limited
WhatsApp+91 96882 00022
Fast
Emailsupport@codify.tech
Detailed
CommunityAsk for the WhatsApp group invite
Group

Choose your route

Support channels for restaurant teams, not just developers.

Use the channel that matches the kind of help you need. For international users, WhatsApp and email are the easiest starting points.

WhatsApp help

Best for quick setup questions, install doubts, screenshots, and asking for the WhatsApp community invite.

Message +91 96882 00022

Email support

Best for longer questions, country-specific needs, printer details, business enquiries, and follow-up context.

Email support@codify.tech

WhatsApp community

Best for operators who want peer help, setup notes, announcements, release updates, and practical restaurant usage discussions.

Request invite

International users

Not every user wants GitHub. That is fine.

For non-technical restaurant owners, the best support path is WhatsApp first, email second, documentation third. GitHub is still useful for developers, repeatable bug reports, and source-code work.

When you message us, include your country, restaurant type, operating system, installation method, printer model if relevant, and what you were trying to do. A screenshot often saves ten messages.

WhatsAppQuick questions
EmailDetailed help
DocsSelf-serve setup
GitHubTechnical issues

For developers

Use GitHub when the problem needs technical detail.

Bug reports, reproducible crashes, code changes, release packaging, and contribution discussions work best in the public issue tracker.

Report an issue

Include version, OS, hardware, exact steps, screenshots, and expected behavior.

Open GitHub issues

Read docs

Start with installation, menu setup, backups, printing, and security guides before going live.

Read documentation

Contribute

Improve docs, test hardware, translate content, report restaurant workflows, or submit focused pull requests.

Contributing guide

FAQ

Common questions

I am not technical. How do I get help?

Message FloPOS on WhatsApp or email support@codify.tech. You do not need a GitHub account to ask basic setup, installation, or usage questions.

Can I join a community without GitHub?

Yes. Use the WhatsApp community link or ask for an invite by WhatsApp or email. GitHub remains available for developers and detailed bug reports.

What should I include when asking for help?

Share your country, restaurant type, operating system, FloPOS version, what you are trying to do, screenshots if possible, and any printer or hardware details.

Who operates the support channels?

FloPOS support and community contact are operated by Codify Apps Private Limited.

No sales call. No card.

Download FloPOS and start serving

Install it, load a real menu, and test your full service flow before you trust it with a Friday night.